Phase 2: Expanded Property Services (Months 1022)¶

Phase 1 delivered the core property platform and Sulaymaniyah pilot. Phase 2 expands services (permits, valuation, municipal, rental), adds ML-powered features, and opens two more service centers.

2.1 New Services Built on Core Platform¶

Wave 1 Month 1016¶

Wave 2 Month 1422¶

2.2 ML-Powered Valuation V1¶

Training Pipeline¶

mermaid graph LR DATA[" Historical transactions<br/>(Phase 1 transfers + OCR data)"] --> CLEAN[" Clean & feature<br/>engineering"] CLEAN --> TRAIN[" Train model<br/>(XGBoost + spatial features)"] TRAIN --> EVAL[" Evaluate<br/>(MAPE < 15%)"] EVAL --> DEPLOY[" Deploy to<br/>FastAPI endpoint"] DEPLOY --> REVIEW[" Human review<br/>for high-value properties"]

Features used: Parcel area, building area, property type, location (lat/lng), zoning class, distance to main road, number of rooms, construction year, last sale price, neighborhood average price.

Target accuracy: Mean Absolute Percentage Error (MAPE) < 15% on held-out test set.

Usage: Advisory only in Phase 2 human valuers still make final determination. ML provides starting point.

2.3 Building Permit Workflow¶

mermaid stateDiagram-v2 [*] --> Submitted: Citizen submits application + plans Submitted --> UnderReview: Clerk assigns reviewers UnderReview --> ZoningCheck: Zoning department review ZoningCheck --> EngineeringCheck: If zoning compliant ZoningCheck --> Rejected: If zoning violation EngineeringCheck --> FieldInspection: If plans approved EngineeringCheck --> RevisionRequired: If plans need changes RevisionRequired --> UnderReview: Citizen resubmits FieldInspection --> Approved: If inspection passes FieldInspection --> RevisionRequired: If inspection finds issues Approved --> PermitIssued: Fee paid Rejected --> [*] PermitIssued --> [*]

SLA targets:

2.4 Service Center Expansion¶

Erbil Service Center (Month 1418)¶

• Same design as Sulaymaniyah (see Section 6)
• 8 property counters + 2 GIS stations + 1 survey/scan station
• Staff: 20 (12 clerks, 3 GIS specialists, 2 scanners, 2 floor managers, 1 IT)
• Connected to the platform via dedicated link to Sulaymaniyah DC (SD-WAN over MPLS)

Duhok Service Center (Month 1822)¶

• Same design, scaled for smaller volume
• 6 property counters + 1 GIS station + 1 scan station
• Staff: 14

Deployment Checklist (per center)¶

• Network connectivity verified (< 50ms latency to DC)
• All hardware installed (PCs, scanners, receipt printers, kiosks, large displays)
• Staff trained (2-week program: system + GIS + customer service)
• Local property data loaded (parcels digitized for that governorate)
• Pilot week with selected transactions before public opening
• Citizen awareness campaign launched (TV, social media, mosque announcements)

2.5 Legacy Data Phase 2 OCR Expansion¶

OCR Improvements in Phase 2¶

• Model fine-tuned on Phase 1 correction data accuracy target > 90% (up from 85%)
• Added layout analysis for multi-page deeds
• Automated parcel-number extraction and cross-check against GIS data
• Batch scanning stations in Erbil and Duhok offices

2.6 KRG-Road Integration Expanded¶

2.7 Portal & App Updates¶

Web Portal V2 (Month 16)¶

• Building permit application with plan upload (PDF/DWG)
• Rental contract registration
• Property valuation estimate (self-service, advisory)
• Enhanced map viewer: layer toggles (parcels, zoning, permits, valuations)
• Document download: building permits, valuation reports

Mobile App V2 (Month 18)¶

• Same as web portal V2 features
• Push notifications for permit status changes and inspection scheduling
• Camera-based document scanning (submit deed photos for OCR verification)

2.8 Phase 2 Deliverables Summary¶